Most common
problems & fixes

Is your Samsung SS7500 Series letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Motor downs and does not start

Check cable, plug and socket

Leave to cool

Suction force is gradually decreasing

Check for blockage

Remove blockage

Low or decreasing suction

Check filters

Clean filters as instructed

If the cleaner is clogged while in use

Sucking power may decrease and a vibrating sound may be heard

Remove the item clogging the product

View all problems & fixes

Quick setup

Follow these easy steps to get your Samsung SS7500 Series Vacuum Cleaner up and running in no time.

1

Check the contents of the package

Ensure all components are included: handle, handy cleaner, power brush, charger, screws, and user manual.

2

Assembling the Handle and Main Body

Insert the guiding parts of the handle into the hole of the main body. Insert the guide key into the holes of the handle, then fasten the screw using a (+) screwdriver.

3

Assembling the Main Body and Power Brush

Insert the connector of the power brush into the hole of the main body until it clicks into place.

View the rest of the steps

Suction Power

Feel the force! The Samsung SS7500 boasts powerful suction that makes dirt tremble in fear as it gets whisked away!

Filter Maintenance

Keep it clean and mean! Just a quick rinse of the filter and your vacuum stays in top fighting shape, ready to take on any dust bunnies!

Troubleshooting

The Samsung SS7500 Series Vacuum Cleaner has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Samsung might be giving you.

Motor downs and does not start

The motor of the vacuum cleaner is not functioning, likely due to an issue with power supply or overheating. Ensure that the cable, plug, and socket are correctly connected and functioning. Allow the motor to cool down before attempting to restart.

Suction force is gradually decreasing

The vacuum cleaner's suction power is reducing, possibly due to blockage or dirty filters. Check the vacuum for blockages and remove any obstructions. Clean the filters as instructed in the manual to restore suction power.

Charging lamp does not turn off or change color

The charging indicator light remains on and does not signal completion of charging by changing color. This is not a malfunction of the product. Ensure both power buttons are turned off before charging. The lamp will remain on even when charging is complete.

More Troubleshooting

Product Registration

To receive a more complete service, please register your Samsung SS7500 Series Vacuum Cleaner at www.samsung.com/register.

Suction Force Maintenance

If the suction force is gradually decreasing, check for blockages and remove them. If the suction is low or decreasing, check the filters and clean them as needed.

Filter Usage

Do not use the vacuum cleaner without the filters as it could damage the internal components and void the warranty.

Operating the Stick Cleaner

The stick cleaner allows you to clean the floor without bending over. Use the power button to alternate the operation mode.

Filter Maintenance

After cleaning, dry the filters completely in the shade. Moisture in the filter can cause damage to the motor and decrease suction power.

Battery Information

The vacuum cleaner uses a powerful Li-Ion battery. Charge the battery for approximately 4 hours before first use or after a long period of disuse. The warranty for the battery is 6 months.

Indoor Use Only

The vacuum cleaner is designed for indoor use only and should not be used for cleaning building waste or debris.

Safety Precautions

Always unplug the vacuum cleaner when not in use and before conducting maintenance. Do not handle the vacuum cleaner or charger with wet hands to prevent electric shock.

Charging Instructions

Keep the cleaner connected to the charger, but disconnect the power cord if you are going on a business trip or holiday.

Cleaning the Dustbin

Use a plastic bag to clean the dustbin, especially if you have allergies or asthma. Clean the dustbin with cold water and ensure it is completely dry before use.

Use Restrictions

This appliance is not intended for use by individuals with reduced physical, sensory, or mental capabilities unless supervised by a responsible person.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Samsung Vacuum Cleaner.

Regularly Check for Blockages

Ensure that there are no blockages in the vacuum cleaner to maintain optimal suction force. Remove any obstructions immediately.

Clean the Filters Regularly

Inspect and clean the filters as per the instructions. If the suction is low or decreasing, check and clean the filters. Ensure they are completely dry before reinstallation.

Avoid Using Wet or Damp Filters

Never use the filter when it is not completely dry as moisture can enter the motor and cause problems. Always dry filters in the shade to prevent deformation or discoloration.

Handle with Care

Do not use the vacuum to pick up hard or sharp objects, toxic materials, or anything burning such as cigarettes or hot ashes. This prevents damage to internal components.

Keep Openings Clear

Ensure all openings are free from dust, lint, hair, or anything that may reduce airflow to maintain the efficiency of the vacuum cleaner.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

Design and Construction

  • Type: Stick and Handy Cleaner
  • Usage: For indoor use only

Performance

  • Battery Type: Powerful Li-Ion battery
  • Suction Power: Gradually decreasing; check for blockages or dirty filters

Maintenance

  • Filter Type: Hepa and Grill filter
  • Cleaning Method: Wash filter with cold water and dry in the shade

Safety and Precautions

  • Operational Safety: Do not use with filters removed
  • Warning: Do not handle with wet hands

Features

  • Power Brush: Directional by moving handle
  • Dustbin: Easy empty and clean

Samsung SS7500 Series Vacuum Cleaner

The Samsung SS7500 Series Vacuum Cleaner represents a pinnacle of modern cleaning technology, offering an unparalleled blend of power, efficiency, and convenience. Designed for indoor use, this versatile appliance is perfect for households looking to maintain a dust-free environment with minimal effort. Its powerful suction capability ensures deep cleaning, while the ergonomic stick design allows users to clean floors comfortably without the need to bend. The SS7500 Series features a detachable handy cleaner, providing additional flexibility for tackling corners, window grooves, and other hard-to-reach areas. Furthermore, this vacuum's HEPA filtration system effectively captures allergens and dust particles, promoting a healthier home atmosphere. Easy to assemble and maintain, the Samsung SS7500 Series is equipped with a long-lasting Li-Ion battery, ensuring consistent performance over extended periods. Whether you are dealing with everyday dirt or tackling more substantial cleaning tasks, this vacuum cleaner stands out as a reliable and efficient choice.